FAQ

FAQs

During the last 3 years, our cosmetics store has grown to become the largest beauty destination in the US

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

Question

Yes. We use SSL (Secure Socket Layers), the most advanced online ordering security system available. We also use SagePay as a real-time payment gateway.

For more information about our website security, visit our Privacy Policy page..

Question

Yes. Please refer to the Shipping and Delivery page for more information. Or, add a product to your Shopping Bag, and Standard Shipping depending on your location will appear in your checkout.

Question

Depending on your location, delivery is usually 2-5 days. Delivery to outlying areas within South Africa might take up to 7-10 days.

Question

Nura Cosmetics is endorsed by Beauty without Cruelty South Africa. For more information, visit http://bwcsa.co.za

Question

If you are dissatisfied with the product, please email your complaint to support@shopnuracosmetics.com so we can review your complaint, take it into consideration and improve our product to ensure that you are always satisfied.

Question

You can email us at support@shopnuracosmetics.com and tell us why you want to become part of our team and include your Instagram handle (your profile should be public). Our team at Nura Cosmetics HQ will review your request to be part of our team and we get will be to you shortly

Question

Add the discount code at checkout, before you checkout you will notice that the amount will be reduced by the discount amount or percentage. However you will not be allowed to use more than one discount code